close ticket

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Abiral Neupane

    (@abiralneupane)

    Hello Colome,

    The plugin was made as simple as possible. Closing ticket is as simple as changing status of the posts of WordPress.

    Just select the Post status to Closed from WP Admin, and the ticket wil be closed.

    Thread Starter colome

    (@colome)

    ok Sorry I don’t see the field….tanks

    Could it be possible that the administrator be notified by email if you have a new ticket ?

    Plugin Author Abiral Neupane

    (@abiralneupane)

    Currently this feature isn’t available in the plugin.

    If you are a developer (or know some developer), there is hook defined when a new ticket is created. You can use that hook to send the mail.

    However, we are planning to include this feature in our next version.

    Thanks

    Do you have a time estimate on your next release with email notifications added? Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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