Plugin Support Guide – READ IT BEFORE POSTING!

  • Plugin Contributor whiletrue

    (@whiletrue)


    9 years, 10 months ago

    Hi all,
    some suggestion for a better living in this support forum:

    • Before opening a new topic for your issue, have a look at the plugin description, FAQ and website; then look inside older support topics, then google it. A lot of times the same problem has been already discussed and resolved elsewhere
    • If you want to be helped quickly, please provide details: site url, plugin settings. Enable the plugin “debug” advanced option and paste the debug text. Also try the “erase_cached_data” option to clean the widget cache and see if it correctly shows the tweets. If you care a lot about your privacy, contact me via email
    • Beware of other possibly conflicting plugins (e.g. cache, optimization plugins); if unsure, try to disable them before writing about your issue
    • I usually read every support request and reply as soon as I have a decent answer; when I don’t reply, I’m usually looking for a solution (or I’m really overworked at the moment)
    • Don’t expect too much from me! I’m just doing it for free in my (diminishing day after day) spare time

    https://www.ads-software.com/plugins/really-simple-twitter-feed-widget/

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