Cloudflare DNS

  • Resolved fmh999

    (@fmh999)


    2 years, 6 months ago

    Hi there,

    How do I configure Shortpixel making it compatible with Cloudflare DNS?

    All the tutorials I’ve seen show the configuration with Cloudflare CDN while I am using Cloudflare only for DNS.

    Any help would be greatly appreciated, thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @fmh999,

    If you are using Cloudflare only for DNS, Cloudflare doesn’t affect your actual website, so there is nothing to configure on ShortPixel.

    Does that answer your question?

    Thread Starter fmh999

    (@fmh999)

    Understood. I am receiving the following error when optimizing an image.

    URL is inaccessible from our server(s) due to access restrictions.

    Where can I see the logs of operations?
    And/or
    What IPs should I whitelist on my firewall?

    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi fmh999,

    Could you please open a new thread for each issue/question? We’d like to keep the support forums organized per WordPress guidelines.

    Thanks!

    Thread Starter fmh999

    (@fmh999)

    Is that how you talk to a paying customer? I bought optimization credits from you guys.

    Not only do not you not provide any support, you tell me what to do.

    Are the guidelines more important than helping a paying customer out?

    I figured it out with a simple google search with no thanks to your support.

    Have an amazing day!

    • This reply was modified 2 years, 6 months ago by fmh999.
    Plugin Support Gerard Blanco

    (@sixaxis)

    fmh999,

    I think there’s been a misunderstanding; I apologize for it. In order to provide you with the best service, we like to stick to one topic per thread so that other users like you can easily find out if the same thing happened to them.

    In any case, if you are a paying customer, please feel free to contact us via the ShortPixel contact page, where you will receive priority support ??

    Have a good one!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Cloudflare DNS’ is closed to new replies.