• Resolved rybtechsupport

    (@rybtechsupport)


    I had to remove auto minify on cloudflare javascript and also disable rocketloader which really speeds up the website, with either or both enabled the form does not load is there a workaround ?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @rybtechsupport.

    Glad you reached out.

    We need GiveWP to load the scripts in a certain order so we can process the information and send it to the payment gateway. When you minify or merge scripts, it breaks the load sequence and, consequently, breaks GiveWP.

    In this case, you need to whitelist any GiveWP related to GiveWP from Cloudflare so it does not break GiveWP.

    ?Please let us know if you have further questions or need additional assistance!

    In this case, you need to whitelist any GiveWP related to GiveWP from Cloudflare so it does not break GiveWP.

    Can you give more direction on what to whitelist?

    Thanks for your help

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @camilobuitrago.

    When you use Cloudflare, you need to make sure GiveWP’s scripts are not cached, minified or optimized. In Cloudflare you have the ability to exclude certain things from cache, for example. And that’s what you need to do.

    If you have doubts about how to do that, I encourage you to reach out to Cloudflare’s support team and they will be able to guide you.

    ?Please let us know if you have further questions or need additional assistance!

    Thread Starter rybtechsupport

    (@rybtechsupport)

    yes I have excluded that, now we also get Stripe webhook errors I am checking on it

Viewing 4 replies - 1 through 4 (of 4 total)
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