Cloudflare Turnstiles not showing on page

  • Resolved garmatinc

    (@garmatinc)


    1 year, 5 months ago

    We implement this on specific pages and the cloudflare turnstiles verification does not show on the page. We tried this on Contact form 7 and also on reset password. It just doesnt show for us. On those pages if we try to proceed, it shows Cloudflare turnstiles verfication failed, so it is in place, but the actual verification graphic doesnt show so you can check the box.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    We apologize for the inconvenience you have faced with our plugin. To assist you effectively, could you please provide your website URL? Also, let us know if you’re using any plugins for security and 2-factor authentication.

    Your cooperation is greatly appreciated.

    Thread Starter garmatinc

    (@garmatinc)

    The URL is https://cannaffex.ca/my-account/ and we have reset password tirned on for the plugin. we dont have any 2FA plugins and we Akismet Anti-spam plugin and WP Rocket but no security plugins

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    Thank you for your cooperation! We’ve reviewed your URL and attempted the operation. However, we didn’t see the Cloudflare turnstiles verification failed message, and the verification graphic didn’t appear either. Please make sure to enable this feature (Screenshot).

    You can also use the shortcode in CF7 (Screenshot) for Cloudflare turnstiles. If you could provide a screen-recorded video showing when and how you encounter this issue, we can offer you a solution.

    Thread Starter garmatinc

    (@garmatinc)

    Hello here is screenshot of our settings backend
    https://prnt.sc/ZyjqjD4ekHh-

    If you go to https://cannaffex.ca/my-account/lost-password/ and enter in any username or word and click reset password, you will see the following

    https://prnt.sc/wZIDGWWeimKG

    please advise.

    Plugin Support Toukir Hossain

    (@toukirwpdev)

    It seems Turnstile verification for your site is failing, causing the error. We recommend that delete the current plugin, install the latest version, re-register your site to Cloudflare Turnstile and configure with the new keys, and try again.

    Thread Starter garmatinc

    (@garmatinc)

    As i fugured, it does not work still. I deactivated the plugin and deleted it. I then deleted the website from cloudflare turnstiles and re-added it. i then reinstalled the latest version 2.3.5 of the plugin and then i setup the site on cloudflare turnstiles and copied the site key and secret key over to the plugin fields and it says Success! Your website is connected to Cloudflare Turnstile. I have it turned on for reset password. when i go to click forgot password, i enter in the username and click reset password and i get the same error again Error:?Cloudflare Turnstile verification failed. There is no cloudflare graphic on reset password page where i need to check a box or anthying.

    Plugin Support Toukir Hossain

    (@toukirwpdev)

    Could you please activate the turnstile on other pages to see if it’s working everywhere or if the issue is only on this page?

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    <span style=”color: rgb(50, 55, 60); font-family: "Open Sans", sans-serif; font-size: 14.4px; white-space-collapse: collapse;”>Since this thread has remained inactive and you are not responding, We are assuming that your issue has been resolved and we are going to mark it as resolved now. Please feel free to open a new one if you have any further questions.</span>
    <span style=”color: rgb(50, 55, 60); font-family: "Open Sans", sans-serif; font-size: 14.4px; white-space-collapse: collapse;”>Thank you!</span>

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Cloudflare Turnstiles not showing on page’ is closed to new replies.