Cluevo doesn’t display on Safari

Hi odjuluun,

how far do you get on safari? Does the course actually open or does it fail even before that? Do you get any error message you could share?

The pop-up opens in a new tab, but the content with html , css and js missing – totally blank

https://drive.google.com/file/d/1AioRJTQwWt7S43H9LDKH2r9TCmu3NBPE/view?usp=sharing

Here is the screen shot

Hm, I can’t really tell from the screenshot. Are there any errors in the development tools console? You should be able to open the console by first enabling the dev tools in Safari’s advanced settings (show development menu in menu bar) and then clicking on Develop > Show Javascript Console. You can also use the shortcut Option + ? + C

I am having this issue on Safari for iPhone. I get an error message pop up: ERROR: Failed to establish a connection to the lms.

The server responce status 403() . Failed to load resource. TypeError: undefined is not an object (evaluating ‘player.hasOwnProperty’)

@odjuluun This reads like something that is thrown from by the module itself. Does it say anything else?
@adsmar87 Do you get any errror in the console?

Our tests found that everything is fine in the lesson and on mAuthor side and in the exported Scorm package. I’ve done a simple test – I downloaded your lesson’s Scorm package and put it on my local server and tested – it works on all browsers and OS’.

So the conclusion is that the issue is most probably somewhere in your LMS configuration – the Error 403 is the response of the server, the lesson doesn’t have any impact on that. Please chceck your server and LMS configuration.