Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    Hello @rahulattrey , thanks for getting in touch. Sorry to hear that the plugin is running slow for you. To help look into why this might be could you?please try running through our?troubleshooting steps?to see if this makes any noticeable difference to the performance of the plugin.

    Thread Starter rahulattrey

    (@rahulattrey)

    Thanks for update.

    I’m uncertain why it’s requesting FTP credentials during activation.

    • This reply was modified 1 year, 3 months ago by rahulattrey.
    Plugin Support Luckyna San

    (@luckynasan)

    To better understand your issue, could you please share a screen recording of your experience using a service such as Loom or Recordit then share the URL here?

    Thread Starter rahulattrey

    (@rahulattrey)

    Please take a look at the video we’ve created. If you encounter any issues or have feedback, please update us. We’ve also added comments within the video for better understanding.

    https://www.loom.com/embed/d3af595b21754957b303e56add5c4b2c?sid=613f82c8-ffee-40e4-b6ec-edb298703d9f

    Thread Starter rahulattrey

    (@rahulattrey)

    Hi Team,

    Any update !!

    Plugin Support Luckyna San

    (@luckynasan)

    Thank you for sharing the video.

    Please help us rule out any conflict with another plugin or your theme.

    1. Temporarily disable?all?other plugins
    2. Temporarily activate a default theme like Twenty-Twenty One
    3. Access the Stories Editor and check if the issue occurs

    You can safely simulate this by using a plugin like?https://www.ads-software.com/plugins/health-check/?to do these steps without actually affecting your visitors.

    Also, please provide your Site Health information using this private form.

    Plugin Support Luckyna San

    (@luckynasan)

    @rahulattrey Have you had a chance to run the above test?

    Thread Starter rahulattrey

    (@rahulattrey)

    Hello,

    We’ve implemented your suggestions, but the issue remains unchanged. We’ve also identified additional problems when utilizing the slide on web stories with all the resources.

    To address these concerns:

    We’re working on ensuring resources are called only once during web story creation, resources are not call in second slide.
    We’re exploring options to enable specific features and deactivate unnecessary ones.
    Regarding 3rd party images/videos, we’re investigating ways to restrict or remove them from the process.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘How to increase the CMS performance?’ is closed to new replies.