Co-authors of posts are not recognized as authors of those posts on author page

Hi @bork93,

Yes, we do understand what you mean. We have set up a testing server and added two registered users as authors for a post. And that post is being listed on both author pages. So I think it could be some sort of conflict with a third party plugin on your end.

Could you please go to Molongui > Support screen and scroll down the page until the bottom. There you will see a panel named System Status Report. Please click on the button labeled Send Report. We will get an email with some info about your installation that will help us troubleshoot the issue you are reporting.

Hi @bork93,

Thanks for providing the System Status Report. We replied to you by email, but haven’t got any feedback from you yet. So maybe it didn’t reach you. Just in case, I’m pasting here our reply:

Could you please carry out the following checks and let me know what the outcome is:

1. Disable Jetpack, flush any cache you might have and check if the issue persists.
2. If it does, disable all the plugins but Molongui and check if the issue persists.
3. If it does, and keeping plugins disabled, switch to a default WordPress theme (like Twenty Twenty, no childs) and check if the issue persists.

Please let me know so I can assist you further.

Hello again,

I apologize for the delayed response.
Per your instruction, I tried to change the theme from my custommized child theme to a standard WordPress theme and it solved the problem.

I suspect that my plugin called “Post Grid” is causing this issue. But this is an absolutely essential plugin on this website, as it takes care of loading all the posts in different grids, including the author pages. Any possibility to solve this issue?

Hi @bork93,

I understand you need that other plugin, so we will try to make both compatible. For that we need to know the exact plugin name and whether it is available for free in the WordPress plugins repository. And if it is, the URL to it. We will set up a testing installation to try to reproduce the issue you describe.

But… just to make sure I understand you correctly, it was switching themes that made the issue to go away, right? So I guess the “Post Grid” plugin is only active when your theme is. Is that so? So maybe that plugin is bundled with your parent theme?

Alright, great! I appreciate your effort. Here it is:
https://www.ads-software.com/plugins/post-grid/

This is the free version. I have the free version installed as well as the PRO version.

Yes, the Post Grid plugin is only active on the child theme, since I have edited the local author.php file (using a shortcode to activate Post Grid).

Hi @bork93,

OK! That makes sense. I’d say you feel comfortable editing PHP files, do you? If you do, please let me know so we can send you a piece of code for you to add to your functions.php file. We would share it with you over email. It hasn’t been properly tested yet so I prefer not to paste it in here to avoid issues. If it works, we will include it in the plugin source code in the next update.

We have been able to find a fix for that and it will be included in the next plugin update. Thanks @bork93

To let anyone reading this know, the issue reported in this ticket is caused because the Post Grid plugin overwrites default WP_Query run on author pages. And it does so in a way that it ignores any query modification other plugins may have added.

So in author (archive) pages, you can add a custom post grid but you need to keep the “Query Post” section as it is configured by default.

I am experiencing the same issue, completed a support ticket no assistant yet.

• This reply was modified 2 years, 8 months ago by ggadev.