Viewing 11 replies - 1 through 11 (of 11 total)
  • Hey there, @snuffybg! Thanks for contacting us. I’m happy to help you.

    Can you please share a screenshot of the notification you got so we can take a look?

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @snuffybg

    No action is needed from yourself, the engineering team will be tackling this to update the plugin to meet the requirements

    See this GitHub Issue – Enable card brand choice

    cc @carolm29

    Thread Starter snuffybg

    (@snuffybg)

    Thanks for the clarification. Have a great day!

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @snuffybg,

    You are most welcome.

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

    You should not mark the thread as resolved until an update is launched.

    Hey, @webdados!


    We designate threads as resolved when no further response is required, to keep things organized.

    We sincerely appreciate your participation in our community. Should you require any further assistance, please feel free to reach out.

    Have a wonderful day!

    shadrix

    (@shadrix)

    This is still ongoing right? I don’t see the option with the new checkout layer

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    This was released as part of the 8.30 release @shadrix – This is only available via the new checkout experience due to coding limitations with the legacy checkout.

    shadrix

    (@shadrix)

    Thanks for the fast response @dougaitken!
    I am just confused because in my new checkout experience, I don’t see the option:

    I thought it should look like this: https://woocommerce.com/document/stripe/customer-experience/cartes-bancaires/

    (I am using Astra as a theme). And I don’t find any options to activate anything. And according to Stripe Cartes Bancaires is activated

    Thank you letting me know <3

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @shadrix, there are some requirements for the card brand choice to show as mentioned in the documentation. There is nothing to “activate” in the Stripe plugin settings. If the cart meets the requirements but the choice is not show and the card is co-badged, please review with a default theme and using the Block based checkout. Thanks.

    shadrix

    (@shadrix)

    Ok! Thanks! it worked testing with the card number “4000 0025 0000 1001”.

Viewing 11 replies - 1 through 11 (of 11 total)
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