CoCart Cart not Clearing on Order

1. Classic checkout or new block checkout?
2. If you rolled back a version of CoCart does it still not clear the cart?

1. Classic checkout I believe
2. I was actually in an older version (4.1.0). I just upgraded to 4.2.0 and still had the same issue

OK. What payment gateway did you make the order with and do you have others?

FYI: I have tried ordering with bank, cash in person and Stripe using the new block checkout. Cart cleared every time after.

I use Authorize.net. That is the only one I’m able to use because it is the one my client uses.

Could you disable CoCart and run the steps again to check it’s not an issue with WooCommerce or the gateway. I ask because once the cart has loaded, using the native checkout is handled via WooCommerce from then on. Clearing the cart is always handled by the payment gateway once it has confirmed the order is processing or completed.

Ok I see what you’re asking. So I just tried some things and here is what is happening. My custom build front end is at shirksllc.com. My wordpress backend is at shirksllc.net. My front end is using the cart key to populate the cart. When I load the cart session it takes me to the woocommerce checkout at shirksllc.net. When I check out, the cart at shirksllc.net clears, but the cart attached to the cart key on my front end doesn’t clear. So it cleared it on woocommerce, but it doesn’t clear the cart on my front end that uses cocart. Does that help?

I just released a patch that may help you but as you said this was happening before 4.2 so I will have to look into this more in terms of support.

You can try this experimental plugin I did some time ago to help sync guest carts but I have not looked at it in a while. Appreciate feedback.

Did the experimental plugin help?

Ok so I figured out some things. So I actually wanted to authenticating my requests to cocart so the products are getting added to the user’s cart instead of a guest cart made with a cart key. But that brings up another problem. If I add products to the user’s cart from my front end (shirksllc.com) and then go to the woocommerce cart / checkout (shirksllc.net/cart or shirksllc.net/checkout), the user isn’t authenticated on the wordpress side so it says my cart is empty. Is there a way to authenticate the user on wordpress from cocart?

No CoCart does not support auto login.

so what is the recommended way to get to checkout from cocart?

For a registered customer they will have to login again.

Ok so the way I have it is the best way then? It currently sends them to the cart. If they aren’t logged in, they log in and it shows them their cart that they can checkout from.

Correct.