Code snippet to send admin an email on ALL Cancelled Orders

Hi @always1learning

Thanks for reaching out!

Is there a code snippet I can add to trigger the email to be sent, anytime an order is changed to “cancelled”?

I found the code snippet below from this article that worked on my site:

add_action('woocommerce_order_status_changed', 'send_custom_email_notifications', 10, 4 );
function send_custom_email_notifications( $order_id, $old_status, $new_status, $order ){
    if ( $new_status == 'cancelled' || $new_status == 'failed' ){
        $wc_emails = WC()->mailer()->get_emails(); // Get all WC_emails objects instances
        $customer_email = $order->get_billing_email(); // The customer email
    }

    if ( $new_status == 'cancelled' ) {
        // change the recipient of this instance
        $wc_emails['WC_Email_Cancelled_Order']->recipient = $customer_email;
        // Sending the email from this instance
        $wc_emails['WC_Email_Cancelled_Order']->trigger( $order_id );
    } 
    elseif ( $new_status == 'failed' ) {
        // change the recipient of this instance
        $wc_emails['WC_Email_Failed_Order']->recipient = $customer_email;
        // Sending the email from this instance
        $wc_emails['WC_Email_Failed_Order']->trigger( $order_id );
    } 
}

Output:

Hope this helps!

Thank you!

One follow up question, where can I find a list of all the possible “order statuses” and “WC_email objects”.

I’ve looked through the Woo Commerce code reference and documentation, but have not found it yet. Thanks so much.

Hi @always1learning

You are most welcome and I’m glad that worked! ??

One follow up question, where can I find a list of all the possible “order statuses” and “WC_email objects”.

I’ve looked through the Woo Commerce code reference and documentation, but have not found it yet. Thanks so much.

You can find the list of all built-in Order Status in WooCommerce in this support documentation: https://woocommerce.com/document/managing-orders/#order-statuses

Hope this helps!