Collecting Name and Phone number only contacts

  • Resolved wtpleo

    (@wtpleo)


    5 months, 1 week ago

    I have an Elementor form that has two fields.

    Name and phone number.

    I added FluentCRM as an “action after submit”.

    I have mapped the fields (Name and Phone), and selected list and tag.

    The submissions are not being collected to fluent CRM at all.

    When I add an email field to the same form then everything works fine.

    Same with only name a email form (works).

    For a form that has only a name and a phone field – there is no contact collection.

    Is that a normal bottleneck of the plugin or should it work and it just a bug on my end?

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support Md. Ashikur Rahman

    (@ashiik)

    Hello @wtpleo,

    Apologies for the delayed respnse. FluentCRM requires an email address to create a contact, as it uses email as a unique identifier. This is why submissions without an email field aren’t collected. Adding an email field should resolve the issue.

    Let us know if you need further assistance!

    Thank you!

Viewing 1 replies (of 1 total)
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