Hey @mandeethomas,
Unfortunately there’s not a way right now to collect names and addresses. This is for 2 reasons:
#1 Collecting personally identifiable information (like names and addresses) opens your WordPress up a breach if it ever got hacked. That can open you up to issues with the law in certain areas, like the GDPR in Europe. To bypass that possibility entirely we haven’t included any personal data collection in Tip Jar WP. All of the personal data (like credit cards and names, etc) is collected directly by Stripe, who have extremely secure servers, but also Stripe accepts the liability if Personal data is breeched in any way, which protects you.
#2 Research has shown that the more fields there are, the less likely someone is to complete them. We’ve kept the fields in Tip Jar WP to a minimum, in order to maximize the likelihood that you get a tip.
What you do get is the person’s email address. We recommend reaching out to them (either manually or by an automated approach like MailChimp) to ask for any additional information like this.
Each person that leaves a tip also gets a user account on your WordPress, found under “Dashboard” > “Users”. So you can easily find their emails there, but also, if you use a mailinglist plugin that integrates with WordPress users, it could automatically capture their email and add them to a list for future newsletters, etc.
One idea would be to have an automated welcome email get sent to them, asking for them to reply with their address.
Apologies that we can do more at this time, but I hope that helps to explain why.
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This reply was modified 3 years, 3 months ago by Tip Jar WP.