Colors are disappear randomly

  • Resolved petrosp6

    (@petrosp6)


    8 months ago

    Hi! I use your plugin and I have create some colors for my products I put the hex color that I want but sometimes randomly all colors are disappear from the products and I have to go again and add the colors which is annoying..

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @petrosp6,

    Greetings for the day!

    It seems like there might be some conflict on your site causing this issue.

    Here’s what we can do to make sure:

    Firstly, try to temporarily switch to another theme, like default themes like – Twenty-Twenty or Twenty Nineteen, and check if the error or issue persists.

    Next, you can deactivate all the plugins temporarily except Variation Swatches and WooCommerce and see if that solves the error. If it does then activate plugins one by one to see which plugin is causing the problem.

    Learn more about troubleshooting in WordPress: How to Troubleshoot a Conflict with the Plugin & Theme?

    Hope this helps.

    Let me know how it goes.

    Plugin Support Aamir

    (@aamiribsf)

    Hello @petrosp6,

    It’s been a while since we haven’t heard from you so we are marking this thread as resolved.

    If you faced any other issues while using our product, feel free to start a new thread.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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