Coloured text in ‘Home Page Featured Area Headings’

Hello.
I have a website using Traffica. There used to be an ‘options’ option in ‘Appearance’. It’s gone. Previously, when I wanted to make a change to the ‘Home Page Featured Area Headings’, I would go to my WordPress dashboard, and then go to ‘appearance’, then ‘options’. At least I think it was called options. There I would be greeted with a page similar to the widgets page with all my options. I could also use ‘Customise’ to make these changes.
Now, the ‘options’ option is missing from the appearance menu in WordPress and I can only click on ‘customise’ to access the ‘Home Page Featured Area Headings’. I did an update today, and the code I enter into the available box ‘Home Page Main Heading’ in customise, displays the code I enter, rather than the results of the code.

The code I am trying to enter is:
<span style=”color: #ff6600;”>Thrifty</span>

I simply want to colour the text and bold it. However, the code shows up rather than the required colour.

Does anyone know:

(1) Where has the ‘options’ option gone?
(2) How can I colour the text on the ‘Home Page Featured Area Headings’?

Thanks in advance.