Colours suddenly not working

  • Resolved amyskea

    (@amyskea)


    3 years, 4 months ago

    Hi
    we have had your plugin for over a year and so know how it works.
    We changed theme and now the colours do not work on the custom order status.
    It is woodmart theme. It initially was working but now isn’t.
    Is this a known clash?

    We also have to deactivate all plugins for another issue and then reactivated this one – I am not sure of the exact timings but I assume it is around then.
    Is there any way round this?
    Thanks
    Amy

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter amyskea

    (@amyskea)

    I have found the answer on another thread.
    (also your answers are incorrect on other threads – this feature is available on the free version – some answers state that you need the pro version)

    It is not clear at all about this in the settings and very confusing that it is on different pages – you cannot click the button to allow colours on the page that changes colours.

    No further answer required
    thanks
    Amy

    Thread Starter amyskea

    (@amyskea)

    resolved, thanks

    Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi @amyskea,

    Yes, we will make a change for this setting. So, it would be easy.

Viewing 3 replies - 1 through 3 (of 3 total)
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