Colpased content not shown

  • Resolved vialcollet

    (@vialcollet)


    10 years, 6 months ago

    Hi there.
    First, thanks and congrats for your plugin that I have been using for some time on several sites now.
    I have an issue with one of my sites where the plugin (latest version) stopped working as it was before. I am not using short codes but I have added the code directly in my template in order to handle the “more” functionality.
    This was working before and it is still working on some other sites but now on this one, the content is not displayed anymore whereas the title of the trigger is updated as it should.
    When looking in the source we can see that the content is there but it looks it is not positioned correctly.
    I have no idea of any change leading to this situation. I tried to deactivate all other plugins without any success.
    Thank you in advance for your help !

    https://www.ads-software.com/plugins/jquery-collapse-o-matic/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Baden

    (@baden03)

    If you are using the roll-your-own method (not using shortcodes) be sure the ‘load script only when shortcode is used’ box is not ticked under the plugin settings.

    Also, please include a link to the page in question.

    Thread Starter vialcollet

    (@vialcollet)

    Hi Baden. Thanks for your quick answer.
    I just checked the box as per your advice and it is not ticked.

    Sorry for the linked, I messed up in the initial post ??
    Here it is:

    Thread Starter vialcollet

    (@vialcollet)

    Oh… link doesn’t work.
    https://beatrice.vial-collet.fr/category/commande/

    Plugin Author Baden

    (@baden03)

    Try having the collapse-o-matic script load in the header instead of the footer. This can be changed in the plugin’s settings.

    Thread Starter vialcollet

    (@vialcollet)

    I already tried that…
    And as you can now see, this is the current setting.

    What I tried so far:

    • Deactivate all plugins except collapse-o-matic
    • Switch between header and footer
    • Script loaded even when no shortcode is used
    • Checked jQuery versionj

    Without success : title is switching correctly but the content is not shown.

    Plugin Author Baden

    (@baden03)

    Do not use the content_collapse_wrapper, Your content is showing, it’s just removed way to the left, off the page.

Viewing 6 replies - 1 through 6 (of 6 total)
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