Column “Affiliates” in commissions list empty

  • Resolved b3000tube

    (@b3000tube)


    1 year, 3 months ago

    Hi.

    The column in the commissions list is empty so I can’t figure out which order belongs to which affiliate.

    Also the Referral commissions widget in the order is empty.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,
    we hope you’re doing well!

    That probably means that the commission has not been generated after a sale.

    Could you share the link to the affiliate registration page please?

    Best regards.

    Thread Starter b3000tube

    (@b3000tube)

    Well, the column used to be filled out with the affiliate’s names.

    On 14.11. I looked at the list and there were the names.

    We aren’t using an affiliate registration page – we register them in the backend.

    Thread Starter b3000tube

    (@b3000tube)

    Ok, that is strange…
    There are just two affiliates and all others aren’t even in my users list anymore neither in the affiliates list. Ans since the two remaining affiliates havend made any commissions they don’t appear in the affiliates list.

    So the plugin works but somehow the users/affiliates got lost

    • This reply was modified 1 year, 3 months ago by b3000tube.
Viewing 3 replies - 1 through 3 (of 3 total)
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