Columns not showing nor is the auto slide

  • Resolved LoriT

    (@lteachum)


    4 years, 2 months ago

    Hi there!
    So I’m trying out this testimonials plugin and in theory it seems perfect. However, although I specified 4 columns on large screens, 3 on smaller, 2 on tablet, and 1 on mobile, it still only shows 1.

    Also, the slide doesn’t automatically scroll although I have it set to autoplay.

    Thirdly, the dots under the testimonial slide don’t show.

    Any help would be greatly appreciated. Thank you!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ShapedPlugin LLC

    (@shapedplugin)

    Hi @lteachum

    The testimonials are displaying properly on your site and navigations are showing as well. This is what I see.

    To display the pagination please Turn On the options form the plugin Slider Setting Tab. Check the screenshot for a better understanding.

    Hope this helps.

    Thank you very much!

    Thread Starter LoriT

    (@lteachum)

    I see on your screenshot the testimonials are rotating, but for me, they’re not.

    I’m using Chrome and the slides aren’t rotating for me. Also, I have it set to 4 columns on a large screen and 3 on the next size down. I’m using a very large screen monitor and it doesn’t show the columns, just 1 testimonial at a time. Any ideas?
    Thank you!

    Thread Starter LoriT

    (@lteachum)

    I did see that you were clicking on the arrows. I wanted the testimonials to play automatically and I have have autoplay turned on.
    Thank you!

    Plugin Author ShapedPlugin LLC

    (@shapedplugin)

    Hi @lteachum,

    We need to look into the issue deeply form your dashboard. Please contact us at our free user forum. We will be glad to assist you there.

    Waiting to hear from you.

    Thank you very much!

    Thread Starter LoriT

    (@lteachum)

    Excellent I will do that. How do I send you a private message in there as I don’t want to give out my Dashboard info to the public.
    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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