Combatibility with Visual Composer

  • Resolved Sociality

    (@sociality)


    8 years ago

    Hello,

    We use visual composer in our website. The Smartsupp Live Chat works perfectly but there must be a conflict with Visual Composer. Since I have enabled the Smartsupp Live Chat all the pages in which visual composer is enabled cannot be edited with Visual Composer, instead it returns a blank page. Any ideas about that? ??

    Thank you in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author marekgach

    (@marekgach)

    We had bug overwriting CSS and causing some problems in a few other plugins. This is fixed in version 3.1. If the problem still persist, please let us know.

    Thread Starter Sociality

    (@sociality)

    Thank you for the feedback. Visual Composer seems to work now. Still, when I visit the plugin’s page, the links “Connect existing account” and “Create a free account” do not correspond. I just click them and return nothing. Any troubleshooting guidelines ??

    Thank you in advance.

    Thread Starter Sociality

    (@sociality)

    I unistalled and installed the plugin again and it worked perfectly!

    Sorry for the inconvenience and thank you for the support.

    Plugin Author Smartsupp

    (@smartsupp)

    Hello,

    we are glad we were able to help.

    In case you need more information or help feel free to contact us via our chat directly or support email: [email protected]

    ~ Daniel

Viewing 4 replies - 1 through 4 (of 4 total)
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