• Resolved anealok1

    (@anealok1)


    I deactivated the plugin and it remained, so I deleted it all together and it’s still there. Is there something else we can try?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @anealok1

    It looks like a cache issue. We can see your website that has the following content on the banner:

    Your People. Your Business. Our Purpose.

    HR consulting & talent acquisition expertise that helps organizations – and their people – be their best.

    Thread Starter anealok1

    (@anealok1)

    I cleared my cache and it’s still showing up… is there something else I need to do?

    Did you clear both server cache and browser cache? Clear both of those caches and check once.

    Thread Starter anealok1

    (@anealok1)

    I’m a bit of a novice here with that… I did clear my browser and then researched how to clear the server cache after your recommendation. To ensure I understand, when you reference server cache, are you referencing when you go into the cmd prompt from your start menu?

    It depends on which hosting are you using. If you are using hosting services like Kinsta, WP Engine, Siteground, etc they provide cache clear option in their dashboard. Try to check it with the hosting company you are using.

    Thread Starter anealok1

    (@anealok1)

    That fixed it… thank you SO MUCH

Viewing 6 replies - 1 through 6 (of 6 total)
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