Comment area not working

Hello @chillex5

I am sorry about the issue you are experiencing with your comment area not being unavailable and I am happy to assist you with this.
Is W3 Total Cache currently active on your website? Also what settings do you have enabled in Performance>General settings?
Thank you!

Thank you. W3 total cache is currently enabled on my site.
As for the general settings, everything is as it show be. please see the screenshot attachments I sent to you via email.

Which part of the settings, could have caused this issue?

Hello @chillex5

Thank you for the information.
In some cases, some settings should not be enabled or potentially you need to tweak some settings.
I’ve inspected your website and I can see that you are using Autoptimize to minify. Is minify enabled in W3 Total Cache? If so you should disable it as using more than one minify solutions can cause a lot of conflicts.
Thank you!

I have disabled the minify in w3 total cache and have cleared the cache. But the problem is still the same

Hello @chillex5

Is the HTML minify enabled in AO?
Thank you!

Hello Marko,
Thank you very much. It was actually clashing with AO. So, I disabled the HTML caching in AO and enabled the minify in w3 total cache. The comment field. Is now showing.

Thanks very much

Hello @chillex5

You are most welcome!

W3 Total Cache and AO are working well together but in some cases, it may cause a conflict.
We would really appreciate it if you could take a minute and post a review?here. This will help us to continue offering a top-notch product to users.
Thanks!

Thanks for the info. I have made a review

Hello Sir, Good Evening. On my website, comments are not showing. When I logged out from user admin. It shows “You must be logged in to post a comment. What is this? Please solve this issue.

Problem site it’s under construction: https://alquranonline.in/important-dua/

In my earlier website, it shows perfectly. (first1.in) Comments – Email – Website

Above both sites, I’m using the OceanWP theme.

Thanks, Good Luck.

• This reply was modified 4 years, 10 months ago by soeblangdi.

The problem is from your settings.
Log into your admin dashboard and follow these steps:
1. Settings
2. Discussions
3. Uncheck “Users must be registered and logged in to comment”
4. Save
5. Log out and check your comment. It should be showing now

• This reply was modified 4 years, 10 months ago by ChilleX5.

It’s done. Thanks

You are welcome

One more query. Pl, help me. I want to make my post like this below link. Pl look

https://www.islamicfinder.org/hadith/ibn-majah/mosques-and-the-congregations/

Separate block in each thought. Or some of the short translation. How can I do it? Many thanks in advance.

I will advice you to open another thread with this issue so more experienced people can help you

• This reply was modified 4 years, 10 months ago by ChilleX5.