• Resolved Diabolo

    (@cebuss)


    Hi folks, when a new comment is posted the comment count isn’t updated. Personally, I see that as a bug, any chance it can be updated by the ajax process?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Youzify

    (@kainelabsteam)

    Hello @cebuss

    Thanks for reaching us

    Can you clarify please? Do you mean comment count on the Head Profile Counter or comment count on the status posts?

    Best Regards, KaineLabs Team.

    Thread Starter Diabolo

    (@cebuss)

    Hi @kainelabsteam, hope you’re having a good day ??

    I mean on the status posts (I don’t show them on the header, but really should update wherever the count is shown IMO).

    You’re having a look through a members activity, you see the number of comments, you add a comment, ajax magic happens and your comment is added – therefore, the comment count should also increase.

    It’s not exactly a deal breaker or a major issue, but it is logical and expected behaviour.

    • This reply was modified 1 year, 9 months ago by Diabolo.
    Plugin Support Youzify

    (@kainelabsteam)

    Hi @cebuss

    Thanks for your reply. Are you talking about this section? Kindly see the attached screenshot.

    https://imgbly.com/ib/Qz8rzp6E2o

    If yes, this is not a bug or issue, it is just that AJAX handler is not implemented for?‘Comments’?count. This will require some development work, however I will forward this to our development team for consideration.

    Thanks for your understanding!

    Thread Starter Diabolo

    (@cebuss)

    Are you talking about this section?

    Yes.

    If yes, this is not a bug or issue, it is just that AJAX handler is not implemented for?‘Comments’?count.

    Indeed, which is why I entitled this thread “Comment bug (IMHO)”

    Call me pedantic, but I’m a great believer in code producing logical and expected results so as to ensure there is no confusion with users. A user see’s 6 comments > adds a comment > comment shows up > but count still says 6?

    User expectation is, and logic/reality dictates, the count should now be 7.

    I will forward this to our development team for consideration.

    Thank you, currently, users could be left wondering “What else doesn’t work on this site and can I trust it with my data if something so simple doesn’t work” ?? <– joking

    Plugin Support Youzify

    (@kainelabsteam)

    Hi @cebuss

    We understand your concern, we will make sure to include this feature in upcoming releases.

    Thank you so much for your understanding!

    Thread Starter Diabolo

    (@cebuss)

    Much appreciated.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Comment bug (IMHO)’ is closed to new replies.