• Resolved lukandsp

    (@lukandsp)


    I made a purchase to test the email, I did the procedure, but the link to evaluate the products is not displayed, and in the test email that is fired from the administration panel, the email is sent with all data normally.

Viewing 15 replies - 1 through 15 (of 20 total)
  • Plugin Author cusrev

    (@ivole)

    Can you please share a screenshot that illustrates your problem? I didn’t really understand your message.

    Thread Starter lukandsp

    (@lukandsp)

    The review link to form dont showing in
    email

    Plugin Author cusrev

    (@ivole)

    Hmm, it looks strange.

    1. What version of the plugin you are using?
    2. What happens if you click on the grey button with three dots that is shown at the top of the email?

    Thread Starter lukandsp

    (@lukandsp)

    The plugin version is 3.6 and the three dots button show / hide the text of the email

    Plugin Author cusrev

    (@ivole)

    Can you please share a screenshot of details of the WooCommerce order for which you are trying to send a review reminder email?

    Thread Starter lukandsp

    (@lukandsp)

    The admin page of the order?

    Plugin Author cusrev

    (@ivole)

    Yes

    Thread Starter lukandsp

    (@lukandsp)

    The image
    The language of the image is portuguese/brazilian

    I have called to the class ivole_sender at the thankyou.php.

    Plugin Author cusrev

    (@ivole)

    Thanks for sharing the screenshot.

    1. Can you please show what is the billing name (first name and last name) of the customer? The name is long and I would like to check how it is split between first name and last name. If the customer data is sensitive, please create a test order with dummy data.

    2. I didn’t understand this part of your message: “I have called to the class ivole_sender at the thankyou.php.” Did you do some PHP coding yourself?

    Plugin Author cusrev

    (@ivole)

    It is a kind reminder that I am waiting for your reply.

    Thread Starter lukandsp

    (@lukandsp)

    Sorry for the time i dont replied

    Thread Starter lukandsp

    (@lukandsp)

    My internet was off for 2 days.

    Thread Starter lukandsp

    (@lukandsp)

    I’ll create the test order to pass the data to you

    Thread Starter lukandsp

    (@lukandsp)

    I just hidden the street and city and postcode data, all the rest im showing.
    Screenshot
    I just use the first name field to save the full name of the client because it is the default of brazil

    Thread Starter lukandsp

    (@lukandsp)

    Im developing an extension to work with your plugin, because i need to work with the yith points and rewards extension, and i having a problem to add the review link in the email.

    I will not publish the plugin I created, because I started learning in wordpress in a short time and I do not know much about it.

Viewing 15 replies - 1 through 15 (of 20 total)
  • The topic ‘Comment Form dont show’ is closed to new replies.