• Resolved Mark Robson

    (@markscottrobson)


    Hi. My gravatar is not displaying on the post header comments count or the comments count next to “Join The Conversation”. Also, as I am the post author, there is no tick on my comment gravatar, which is displaying. Please tell me how to fix this. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Gravatars are matched by email, so the first thing to do is to make sure that the email address at Users > Your Profile in your site’s Dashboard matches an email address in your Gravatar account.

    Next, make sure that the email address commenting with also matches the email address at Users > Your Profile in your site’s Dashboard. This is how Twenty Nineteen identifies the author’s comments.

    Thread Starter Mark Robson

    (@markscottrobson)

    Hi James. Thanks for that. I think the problem was caused by changing my username recently. Anyway, everything seems to be working OK now.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Comment/Post Author Gravatar’ is closed to new replies.