Comment Thumbnail when posting comment on FB is incorrect

  • When users post a comment on my website (mysda.com) and check the box “Also Post to Facebook”, the comment posts to their page successfully, but the comment thumbnail is not correct. It’s a small portion of my logo, but magnified so much as to be unrecognizable. How can I fix the comment thumbnail to display my logo or the post image correctly?

    (Note this is different issue than the “share a post” thumbnail which works fine. My issue is for users making a comment on my page and cross posting the comment to Facebook.)

    Here is a link to a test post on my website with some test comments:
    https://mysda.com/event-listing/cello-concert-in-central-park-3/
    Here is a link to my Facebook page where you can see the comment thumbnail that facebook selected:
    https://www.facebook.com/absolutelyoscar

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author wpdevart

    (@wpdevart)

    Hi dear users.

    Sorry for the late response.

    Maybe this issue comes from other Facebook plugins that you are using, can you disable the other Facebook plugins and check it again?.

    Thanks.

Viewing 1 replies (of 1 total)
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