Comments

  • I have enabled comments both in settings and on individual pages/posts. However, comments are only ever visible when I: edit the page/post then ‘view page’.

    When I view the page/post proper, that is from the site, comments are not visible. This is the case whether you are logged in or not.

    I have scoured the web for hours to find an answer, but to no avail.

    David

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • You seem to be using a premium (paid) theme.
    I cannot find Frontier in the official www.ads-software.com themes directory.
    Volunteers on the www.ads-software.com forums are not equipped to support products that are not hosted here.

    That having been said, you may want to consider (at least temporarily) switching to a default (Twenty*) theme to confirm if the problem is related to your theme.

    Thread Starter costind

    (@costind)

    A correction to the above query. All works ok on pages, the problem as described above applies only to posts.

    David

    Thread Starter costind

    (@costind)

    No, it’s certainly not a paid for theme.

    David

    Is the theme hosted on www.ads-software.com?
    If so, the best place to ask for assistance would be in the theme’s support forum.

    I suggest you still follow the necessary troubleshooting step, which is to temporarily switch to a default (Twenty*) bundled theme.

    Thread Starter costind

    (@costind)

    Many thanks. The present theme is Frontier. Will have a look at your suggestion.

    David

Viewing 5 replies - 1 through 5 (of 5 total)
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