Dear @rudivanoverloop,
Thank you for the review.
We’re sorry to hear about your experience.
Firstly, I want to mention, that we are open to having the opportunity to discuss and investigate your case and give a proper solution to it. Unfortunately, we haven’t had a chance to examine this case with you before.
So instead of the review, please open a ticket in case of facing any issue – our Customer Care team will always be happy to help you. (Of course, it is totally your decision, but opening a ticket will help you to solve the issue as soon as possible.)
It is very important for us to solve your problem and help you enjoy our product.
We’re normally known for our exceptional plugin and support as you can see in all our reviews and support forums.
We always do our best to provide our customers with detailed answers and support within 24 hours and leave them satisfied with our products.
By the way, we have checked and noticed that everything works fine in this regard on our end.
So, please contact us via this form for further investigation and premium support. Our customer care specialists will always be happy to help you.
Commercial products are not supported in these forums. ?
Thank you.
