• Every time someone posts a comment on our blog, it says it was posted 7 hours ago, even if it was just posted seconds ago. Some of our contents are time sensitive and so the 7 hours ago thing really messes us up. Any ideas? Thanks

    • This topic was modified 6 years, 8 months ago by carolynnet.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Do you have the site time zone set correctly under settings->general?

    Thread Starter carolynnet

    (@carolynnet)

    Yes, I do

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://www.ads-software.com/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter carolynnet

    (@carolynnet)

    Thanks, even when on troubleshooting mode using Health Check, I am still seeing my normal theme even though Twenty Sixteen is the only visible theme. Very odd. All plugins are disabled as well and the problem still occurs. So does that mean it’s something in my theme?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    That’s my thought — it’s something to do with the theme.

Viewing 5 replies - 1 through 5 (of 5 total)
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