Comments appear in multiple locations on one Post

  • Resolved gestug

    (@gestug)


    6 years, 4 months ago

    Hello Q Sheeraz,

    I have installed this plugin on a Soledad (Food) theme and am attempting to add the Facebook Comments to a Post. The comments box shows twice…

    Once on the Recipe Box
    Once on the Post bottom.

    Was wondering if you had seen this before. The script used to display the recipe within the Post, as coded by the PenciDesign Soledad theme, is a shortcode [penci-recipe] which includes the recipe parts, visually appealing, that are filled within the same WP Post form.

    Thanks, Erik

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author qsheeraz

    (@qsheeraz)

    Hi,

    Looks that shortcode [penci-recipe] rendering a separate post type and that type also selected in the plugin options. Unselect shortcode post type from plugin options should work if both have different post types.

    Regards

    Thread Starter gestug

    (@gestug)

    I appreciate the quick response. I don’t see the “Short_code” in the list of selections. My list is as follows…

    Post (selected)
    Revision
    Nav_menu_item
    Custom_css
    Customize_changeset
    Oembed_cache
    User_request
    Wpcf7_contact_form
    Penci_slider
    Mc4wp-form
    Portfolio

    All of the others are not selected. Is there a specific way to “exclude” the shortcode?

    Plugin Author qsheeraz

    (@qsheeraz)

    No. Not the shortcode in list. I mean the post type which your shortcode [penci-recipe] is rendering.

    We can check at your site. You can contact [email protected] for site checking.

    Regards

    Thread Starter gestug

    (@gestug)

    You were absolutely correct. Through direct communication with Genial Support, they were able to not only explain the details of the issue with me, such that I could understand, but also help me with a resolution. Thanks again.

Viewing 4 replies - 1 through 4 (of 4 total)
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