Comments /Checkbox don’t work

  • Resolved Pia

    (@pialalamablog)


    6 years, 7 months ago

    Hi,

    I changed my old website theme to the “Gema Lite” theme and now I don’t see any comments anymore ( on the websites post!). It only says, how many comments there should be ( e.g “5 comments”). I imported all datas from my wordpress.com site to www.ads-software.com and it worked fine with other themes.

    But I do see the comments in my personal administration area (“comments”).

    Another huge problem are the missing checkboxes. I have a few plugins who provide checkboxes for comments/ contact ( e.g. “WP GDPR Compliance” or “Akismet Privacy Policies”), but this doesn’t show up either.

    The thing is, that without this checkbox, no one can comment! So the website knows, that I use those plugins & that visitors need to mark those checkboxes, but as I said, the checkbox is not available.
    This is also a problem that I have only with this theme!

    As it is really necessary for me to have a checkbox for the comments because of the upcoming GDPR in Europe,
    I really hope that you can help me!

    Pia

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hey Pia,

    There is indeed an issue with comments rendering. We will work it out in the next update.

    As for the checkbox, you can try the following CSS snippet added in Appearance → Aditional CSS:
    .comment-respond:not(.js) .comment-form label { display: block; }

    Hope it helps.

    George

    Thread Starter Pia

    (@pialalamablog)

    @babbardel

    Thank you so much! I finally can see the checkbox. I still can’t see the comments on under the post though.

    When will the next Update be there?

    Pia!

    Hey @pialalamablog,

    We just released a new update for the theme and the comments should work well now. Please let me know if you still have issues on this side.

    Thanks,
    Radu

    Thread Starter Pia

    (@pialalamablog)

    It works now,

    Thank you so much for your fast & great support!

    Pia

    So, is this a 5-star theme and support? ??

    It takes just 2 minutes to share your experience with the theme and support https://www.ads-software.com/support/theme/gema-lite/reviews/#new-post

    Wish you a great day,
    Radu

    P.S. Don’t forget that we’re right here if you need our help!

Viewing 5 replies - 1 through 5 (of 5 total)
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