• Resolved lukesdodson

    (@lukesdodson)


    Hi,

    I noticed recently that all the comments have disappeared from the publicly visible portion of my website, but they are still visible in my Dashboard.

    I have deactivated all plugins, cleared the cache, and ran a CTRL+SHIFT+R, which appears to bring to light the fact that all plugins have been deactivated, but my comments are still invisible.

    Grateful for any help. My website is symbioticculture.co.uk.

    Regards,
    Luke

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @lukesdodson
    to disable / able comments?:
    go to Settings → Discussion, uncheck / check Allow people to post comments on new articles

    you can as well as override this behaviour on a page/ post basis?:
    go to your desired page
    if you don’t see the discussion box directly , then go to screen option drop down field located near the top right, there are tick boxes to show the discussion box. Tick it
    In the discussion box now below the post / page editor you can allow / disallow comments for the page.
    Regards

    Thread Starter lukesdodson

    (@lukesdodson)

    Hi @randolphgamo,

    Thanks for your reply, but this isn’t what I was asking about. Comments are already enabled on the Settings, for individual posts as well as the whole site.

    All previous comments have disappeared from the website. They are still visible in my Dashboard.

    Best,
    Luke

    • This reply was modified 3 years, 9 months ago by lukesdodson.
    Thread Starter lukesdodson

    (@lukesdodson)

    I should add that the ability to add new comments has also disappeared, depsite being enabled in the Settings for the site as a whole as well as individual posts.

    Hi @lukesdodson

    try temporarily changing your theme and see what happens?
    Regards

    Thread Starter lukesdodson

    (@lukesdodson)

    perfect, that’s done the trick! Thanks for your help.

Viewing 5 replies - 1 through 5 (of 5 total)
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