comments do not work when users leave email

  • Resolved horoshogromko

    (@horoshogromko)


    9 years, 1 month ago

    hi,
    my blog’s comments stopped working.
    standard settings were “email and username required”, people entered the name, email and site, and the comment, pressed “submit comment” and got either error message, or page does not exist, or just a blank page.

    I unchecked the “email required”, now if users comment totally anonymously or indicate just the name, comment is published.

    If a user submits an email (even though not required), it shows the mistake/blank page again.

    Is this a theme-related problem? how can i fix it?
    thanx!

Viewing 2 replies - 1 through 2 (of 2 total)

  • Highly unlikely to be theme related.

    I would try the following

    1- Check for possible plugin interaction by deactivating ALL plugins and see if that fixes the issue. If it doe, reactivate one by one to find the culprit.

    2- Go to Settings > Permalink, and re save the permalinks

    3- Redo the last WordPress Update from the Dashboard > Update page

    Thread Starter horoshogromko

    (@horoshogromko)

    thank you for the help, it turned out to be my WP-SpamShield plugin. I’ve used it for a while now, and it worked fine before. Apparently some new updates in the plugin do not sit well with the rest of my blog.

    thanks again.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘comments do not work when users leave email’ is closed to new replies.