Comments field is NOT showing in white box – no colour at all

  • Resolved kristinubute

    (@kristinubute)


    2 years, 4 months ago

    Hi

    I’m having a strange issue.
    The website has recently moved to another hosting company. I had backed up and restored the full website to new hosting server. Everything is working perfectly EXCEPT for the Contact Form.

    The Contact form submits for customer BUT NO email being sent to the Admin about Enquiry from the Contact Form within WP Forms. It says email sent but it NEVER arrives. Very strange.
    The contact form also looks bit squashed (First Name, Last Name).

    No settings had changed ONLY hosting server.
    Any TEST orders within the Woocommerce came through BUT NOT the enquiries from the contact form.

    Therefore through process of elimination I tried an SMTP2Go plugin to eliminate any issue there with SMTP.
    Same issue.

    Therefore THEN I created a new form entirely and that worked straight away, BUT the field “COMMENTS” is NOT showing any white background which it normally should. I tried coding it with CSS but couldn’t find the correct code.

    Currently the New Contact FOrm works and all fields have white background as default EXCEPT for the “COMMENTS” field which has NO background at all and as text is white and background is dark, the customer CANNOT see what they are typing.

    So I need to fix this issue urgently.
    Client site is live but they CANNOT view what they type in the Contact Form “Comments” last field section.

    Here is the HTML code for the “COmments” field BUT I need some help with the CSS coding please ?

    <textarea id=”wpforms-7377-field_2″ class=”wpforms-field-medium wpforms-field-required” name=”wpforms[fields][2]” required=””></textarea>

    Could someone help urgently with some simple CSS code for that text box please?
    Thanks in advance.

    Thanks
    Kristin

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter kristinubute

    (@kristinubute)

    Sorry I meant to say the text is black and background is dark, so customer cannot read what they type.

    I just need the background white for the “Comments” field textbox.

    Thanks

    Hey @kristinubute – Thanks for contacting us!

    When you have sometime, can you please confirm if the notification issue is fixed now that you’ve created a few form?

    Regarding the background color, please try adding following CSS and let me know if that fixes the issue: 

    .wpforms-form textarea {
    background-color: #fff !important;
}

    And in case it helps, here’s a tutorial on how to add custom CSS like this to your site.

    Hope this helps!

    Hey @kristinubute – We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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