Comments have stopped working

  • Resolved issurvivor

    (@issurvivor)


    12 years, 11 months ago

    The commenting feature has stopped working. I haven’t made any changes that I’m aware of since they did work. I’ve tried repairing the comments table and disabling the Captcha plug-in; neither had any effect.

    When anyone tries to post a comment they receive this error message:

    Sorry! Requested page is not found on the server
    You can try a search here

    One more bit of information: While logged in as Administrator, I can post replies to existing comments.

    Any thoughts on how to troubleshoot this?

Viewing 7 replies - 1 through 7 (of 7 total)

  • Have you tried changing back to the default theme and disabling all plugins ?

    Thread Starter issurvivor

    (@issurvivor)

    Thanks. Just tried it. The default theme (Kubrick) works. What I don’t understand: Kubrick’s comments.php template has the exact same code as my own – so far as I can tell, they’re line-for-line identical.

    Unsurprisingly, when I cut-and-paste the default comments.php code into my own, the problem continues.

    For all the obvious reasons I’d rather not revert to the default theme and re-customize everything. Any other thoughts as to where I should look?

    Thread Starter issurvivor

    (@issurvivor)

    More information: Just realized – the error message is actually my 404 template. It appears that when someone attempts to post a comment, something in the logic tries to find a page that isn’t there.

    Does that help narrow things down in any way?

    Can you post a link to the blog with your theme enabled, just want to check your HTML.

    My guess would be your comment template part of your theme needs changing and if so, not a hard thing to do.

    Thread Starter issurvivor

    (@issurvivor)

    Of course. It’s https://weblog.keepthejointrunning.com . Thanks in advance for whatever help you can provide.

    From a quick look, you got a hyperlink that is opened at the very start that is not pointing to anywhere on the first line (before even the doctype).

    Remove

    <a name="AnyToShare">

    Then try again.

    Thread Starter issurvivor

    (@issurvivor)

    Thanks. That didn’t turn out to be the problem (all it does is create an anchor so I can bring up the page at that spot when I want to).

    But thanks to that suggestion I spotted a line of code I’d thought I’d commented out, but hadn’t. When I removed it, the problem was resolved.

    Thanks for taking the time to help me out with this.

Viewing 7 replies - 1 through 7 (of 7 total)
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