Comments not being emailed

Well the email goes to the email address of the author of the post so make sure your email address on your Profile page is what you expect. And just to confirm, you are receiving other email at that address…?

Maybe a spam plugin blocking it, or your host’s email not working.

The email address is the correct one and yes I have received many emails at that address via the comment sender. I also know that the email itself is working because I tried sending an email to it from another address.

bump

Not much solace in this thread but maybe related to your problem:
https://www.ads-software.com/support/topic/58344?replies=8