Comments not showing

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  • Theme Author Ben Sibley

    (@bensibley)

    Hi Nancy,

    Thanks for using Author!

    While the full posts can be displayed on the homepage, visitors need to visit a post page to leave a comment. The comments can be seen here on this post: https://www.nancymcmillan.com/?p=621

    Thread Starter nlmcmne

    (@nlmcmne)

    I see that now, but someone came to my page and was unable to leave a comment, so she used the Contact button and I received her comment via email. So I don’t know why that happened.

    Is there a way to put a Comment button on the menu?

    A side question: if I purchase the Author theme upgrade, will I have access to phone support?

    Theme Author Ben Sibley

    (@bensibley)

    I just posted a test a comment on that post but didn’t experience any errors. If there is something in particular that went wrong and a way to recreate the error I will be able to investigate the issue.

    I’m afraid a comment link can’t be added to the menu since the link would need to change based on the post, rather than linking to a single URL.

    We currently only offer support via this forum and email for our customers.

Viewing 3 replies - 1 through 3 (of 3 total)
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