Comments not showing in Chrome or Firefox

  • Hi there,

    I have 2 questions if any one can help.

    1. The Facebook comments box is not showing in Chrome or Firefox. Has any one else had this issue and resolved it?

    2. On the browsers that are showing the Facebook comments box, they are replacing the comments that originally came with the theme. My aim was to have a Facebook comment box in addition to my websites comment box, but it is just replacing it. Anyone have any idea how to get around this?

    Thanks in advance ??

    https://www.ads-software.com/plugins/facebook/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Niall Kennedy

    (@niallkennedy)

    The Facebook plugin for WordPress replaces the comments template section of your theme with previously approved WordPress comments, Facebook comments inside a noscript HTML element for improved search engine indexing, and the Facebook Comments Box social plugin for display of Facebook comments and solicitation of new comments.

    The Facebook plugin for WordPress outputs a div element to be interpreted by the Facebook SDK for JavaScript and loads the Facebook SDK for JavaScript to interpret the element. If you view source of your page it should look something like:

    <div class="fb-comments" data-href="https://example.com/?p=1"></div>

    followed by an asynchronous script loader loading a file such as connect.facebook.net/en_US/all.js. The URL of the Facebook JavaScript varies based on the locale of your site.

    Thread Starter delaney101

    (@delaney101)

    Hi, thanks for the response. So is there no way to have both wordpress comments and facebook comments functionality on my site using this plugin?

    Also is there any fix for the Firefox / Chrome issue?

    Plugin Contributor Niall Kennedy

    (@niallkennedy)

    If the Facebook plugin for WordPress is outputting the appropriate markup and loading the Facebook SDK for JavaScript and you still have issues you may want to reference open Comments Box social plugin bugs on the Facebook Developers site or open a new bug for your observed issue with the Facebook Comments Box social plugin.

    The Facebook plugin for WordPress does not solicit new comments through both the WordPress comments form and the Facebook Comments Box social plugin. Providing two comment forms could be confusing for visitors. The Facebook plugin for WordPress will show existing WordPress comments already stored for the post, likely added before your site switched to the Facebook Comments Box.

    I have same issue and the plugin does not show anything on Chrome but does in Firefox. Was there a solution ?

Viewing 4 replies - 1 through 4 (of 4 total)
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