• Resolved giantqtipz

    (@giantqtipz)


    hi guys!

    im using jetpack on my website redwhiterocket.com

    the theme is dynamic news lite.

    when i enter comments as a registered user, it shows up as “submitting” and then the message disappears. then nothing shows up.

    is this something that can be fixed? maybe the theme isnt compatible with jetpack? how could i fix this?

    thanks guys.

    https://www.ads-software.com/plugins/jetpack/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I tried leaving a test comment on your site, and it seems to work properly:
    https://i.wpne.ws/YtVq

    Have you managed to solve the issue by yourself?

    Thread Starter giantqtipz

    (@giantqtipz)

    hi jeremy!

    thanks for testing. i see that your comment worked.

    im trying again using 2 accounuts. this account, and the admin account for my website, and nothing is showing up.

    i have a feeling it has to do with the amounut of posts i have?

    when you posted on that page, i had just deleted all posts to reorganize my website…

    now i believe ih ave 8 posts and the comments arent working again..

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I tried leaving another comment, and it worked:
    https://i.wpne.ws/YyWp

    Could you go to the Comments menu in your dashboard, and make sure your comments are not marked as spam there, or pending moderation?

    Thread Starter giantqtipz

    (@giantqtipz)

    hi jeremy,

    thanks again for looking into this.

    i was able to reply to your comment, but from the dashboard. it seems like i cant reply from the post/webpage itself.

    im glad that you can submit comments, though its odd that i cant.. and that my other account can’t either..

    i went to the comments menu in the dashboard, and its pretty clean. nothing there, except the comments you posted.

    i tried submitting comments using a different browser as well.. no luck

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    What happens when you try to leave a comment? Do you get an error?

    Could you also try to log out of your account, and comment as a guest? Does that change anything?

    Thread Starter giantqtipz

    (@giantqtipz)

    hi jeremy!

    happy holidays and merry christmas ??

    so i had just sent you a private message using my giantqtipz account at redwhiterocket… i figured if im using another account, might as well test the messaging function haha.

    anyway, it’s still not working. i dont know why. it says submitting comment, but then nothing shows up.

    i managed to reply to your comment using my redwhiterocket account, but that was through the dashboard, but not the comment box..

    Thread Starter giantqtipz

    (@giantqtipz)

    and i cant post comment without logging in..

    Thread Starter giantqtipz

    (@giantqtipz)

    hi jeremy,

    hope the new year is treating you well.

    just want to follow up on the above and see if there is anything i can do to fix the comments system?

    i tried commeting using a different account, and it still won’t work on my end…

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    If you experience issues with specific accounts, the problem could be caused by an anti-spam plugin on your site. I’d suggest trying to deactivate any anti-spam plugins you may use, and see if it helps.

    Thread Starter giantqtipz

    (@giantqtipz)

    hi jeremy,

    i do not have any spam plugins or modules activated:

    would this be a problem with comments php? what should i delete and/or replace below?

    <?php
    /***
    * Comments Template
    *
    * This template displays the current comments of a post and the comment form
    *
    */

    if ( post_password_required()) : ?>
    <p><?php _e(‘Enter password to view comments.’, ‘dynamicnewslite’); ?></p>
    <?php return; endif; ?>

    <?php if ( have_comments() or comments_open() ) : ?>

    <div id=”comments”>

    <?php if ( have_comments() ) : ?>

    <h3 class=”comments-title”><span><?php comments_number( ”, __(‘One comment’,’dynamicnewslite’), __(‘% comments’,’dynamicnewslite’) );?></span></h3>

    <?php if ( get_comment_pages_count() > 1 && get_option( ‘page_comments’ ) ) : ?>
    <div class=”comment-pagination clearfix”>
    <div class=”alignleft”><?php previous_comments_link(); ?></div>
    <div class=”alignright”><?php next_comments_link() ?></div>
    </div>
    <?php endif; ?>

    <ul class=”commentlist”>
    <?php wp_list_comments( array(‘callback’ => ‘dynamicnews_list_comments’)); ?>

    <?php if ( get_comment_pages_count() > 1 && get_option( ‘page_comments’ ) ) : ?>
    <div class=”comment-pagination clearfix”>
    <div class=”alignleft”><?php previous_comments_link() ?></div>
    <div class=”alignright”><?php next_comments_link() ?></div>
    </div>
    <?php endif; ?>

    <?php endif; ?>

    <?php if ( comments_open() ) : ?>
    <?php comment_form(array(‘comment_notes_after’ => ”)); ?>
    <?php endif; ?>

    </div>

    <?php endif; ?>

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    This should work.

    Could you try to deactivate all plugins on your site, one at a time, and see if you find a conflicting plugin?

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘comments submitting but not showing up’ is closed to new replies.