Commercial Version – Not allowing me to edit after I purchased license

  • Resolved law100000

    (@law100000)


    10 years, 2 months ago

    I just purchased the $30 version, but i am still not able to edit the gallery settings, it keeps telling me this is not an option in the free version.

    I am not using the free version, yes i already deleted free version and uploaded purchased version, but this is still not allowing me to edit.

    Please advise.

    https://www.ads-software.com/plugins/gallery-images/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author huge-it

    (@huge-it)

    Dear customers PLEASE CLEAR CACHE FILES AFTER INSTALLING PRO VERSION and it will work correctly.

    Thread Starter law100000

    (@law100000)

    That was the first thing i did, I also reset my database to a week ago and re uploaded your plugin.

    Can you please test this on WordPress 4.0.

    If you would like my wordpress info i can supply it.

    Thank you

    I thought I had the same issue. It seems to give the error, when using Chrome, but still saves the info.

    I don’t have the problem at all in Safari.

    Plugin Author huge-it

    (@huge-it)

    Dear customers we and our other commercial users testing it each day by using it and we assure you it works fine all you need is to clear cache files.
    Dear @law100000 we should ask you to contact us on [email protected] our support team will fix your problem.

Viewing 4 replies - 1 through 4 (of 4 total)
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