• Ezequiel Anria

    (@ecommerbiz)


    Hola, recientemente me enteré de que en el tema que elegí, luego de terminarlo de configurar con WooCommerce me aparecen las páginas con la información pegada al marco de la página derecha como izquierda, y haciendo que estéticamente se vea feo. Me pasa con todas las páginas de WooCommerce que estaré adjuntando imágenes Como soluciono o personalizo este campo, el tema que elegí era un landing page.

    Hello, I recently found out that in the theme I chose, after finishing configuring it with WooCommerce, pages appear with the information stuck to the frame of the right and left page, making it look aesthetically ugly. It happens to me with all the WooCommerce pages that I will be attaching images. How do I solve or customize this field, the theme I chose was a landing page.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi. First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards, Sophia

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Side note: @marsismyhome Are you part of the team working with @wproyal to support this plugin?

    If so can you ask them to add you to this plugin as a plugin support role?

    https://developer.www.ads-software.com/plugins/wordpress-org/special-user-roles-capabilities/

    The forum moderators will be grateful if that happens. ??

    Hi, Jan.

    Yes, I am a part of the wproyal support team.
    We will do what is needed.

    Thank you for your note.

    Kind regards,
    Sophia

Viewing 3 replies - 1 through 3 (of 3 total)
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