Compability Issue [JS Error]

  • Resolved mrwindowsx

    (@mrwindowsx)


    1 month, 3 weeks ago

    I got this error in the console when this plugin activated, and I can’t upload image in the Edit Page/Post due to JS Errors:

    jQuery.Deferred exception: .pluck is not a function TypeError: .pluck is not a function
    at wp.Backbone.Subviews.detach (/wp-includes/js/wp-backbone.min.js:2:1259)
    at n.render (/wp-includes/js/wp-backbone.min.js:2:2819)
    at n.render (/wp-includes/js/media-views.min.js:2:99693)
    at HTMLDocument.init (/wp-includes/js/media-editor.min.js:2:10771)
    at e (/wp-admin/load-scripts.php?c=1&load%5Bchunk_0%5D=wp-hooks,jquery-core,jquery-migrate,utils&ver=6.6.2:4:27028)
    at t (/wp-admin/load-scripts.php?c=1&load%5Bchunk_0%5D=wp-hooks,jquery-core,jquery-migrate,utils&ver=6.6.2:4:27330) undefined

    Uncaught TypeError: _.pluck is not a function
    at wp.Backbone.Subviews.detach (wp-backbone.min.js:2:1259)
    at n.render (wp-backbone.min.js:2:2819)
    at n.render (media-views.min.js:2:99693)
    at HTMLDocument.init (media-editor.min.js:2:10771)
    at e (load-scripts.php?c=1&load%5Bchunk_0%5D=wp-hooks,jquery-core,jquery-migrate,utils&ver=6.6.2:4:27028)
    at t (load-scripts.php?c=1&load%5Bchunk_0%5D=wp-hooks,jquery-core,jquery-migrate,utils&ver=6.6.2:4:27330)

    jQuery.Deferred exception: .contains is not a function TypeError: .contains is not a function
    at r.extend.get (/wp-includes/js/media-models.min.js:2:10532)
    at n._requery (/wp-includes/js/media-models.min.js:2:5059)
    at n._changeQuery (/wp-includes/js/media-models.min.js:2:2274)
    at p (/wp-includes/js/backbone.min.js:2:3818)
    at f (/wp-includes/js/backbone.min.js:2:3497)
    at a (/wp-includes/js/backbone.min.js:2:692)
    at e.trigger (/wp-includes/js/backbone.min.js:2:3380)
    at h.Model.set (/wp-includes/js/backbone.min.js:2:5789)
    at n.initialize (/wp-includes/js/media-models.min.js:2:1926)
    at h.Collection (/wp-includes/js/backbone.min.js:2:8619) undefined

    Uncaught TypeError: this.activateMode is not a function
    at media-views.min.js:2:59467
    at bt (lodash.js:530:11)
    at Function.ba (lodash.js:9409:52)
    at n._createModes (media-views.min.js:2:59427)
    at n.initialize (media-views.min.js:2:58836)
    at n.initialize (media-views.min.js:2:79654)
    at n.initialize (media-views.min.js:2:73270)
    at n.initialize (media-views.min.js:2:62990)
    at h.View (backbone.min.js:2:14872)
    at n.constructor (wp-backbone.min.js:2:2602)

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter mrwindowsx

    (@mrwindowsx)

    This error will be generated when you use Classic Editor, I’m not test it yet on Block Editor. I can’t upload media.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello mrwindowsx,

    Thank you for contacting WooCommerce support.

    It seems that the problem you are experiencing is likely due to a conflict between plugins.

    To assist you further, I would like to gather more information about your setup.
    Would you be able to provide a copy of your site’s System Status Report?

    You can locate it by navigating to WooCommerce > Status.
    Then, select Get system report and click on Copy for support.

    After you have done that, please paste the text into https://gist.github.com.
    Once you have created the Gist, kindly share the link here in your response.

    Looking forward to your response. ??

Viewing 2 replies - 1 through 2 (of 2 total)
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