Company field not displayed in checkout

Hi @frugoli7! How’s it going today?

To help me diagnose it, we’ll need a bit more information, like:

• Are you using custom codes to customize your checkout fields?
• Are you using plugins to customize them?

If so, you may need to clear out your WordPress cache before disabling/removing them. You can also check with your hosting company if they are using a server-caching system on their side too, and ask them to clear it up!

If the issue persists, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.

Select “Get system report” and then “Copy for support”.?

Once you’ve done that, paste it here in your response.

Let us know how it goes! All the best!

Hi there,

It’s been a while since we last heard from you, so I’m marking this thread as resolved.

Hopefully, you’ve been able to resolve this, but we’ll be here if and/or when you are ready to continue.

Hi, I’m sorry I never answered.
I was able to solve the problem. It was an option specific to my theme.

If I didn’t uncheck this specific option, the system would hide the field by changing the theme. Most likely the option “installed” a code or a command in the DB that always remained.

Thank you for your support.

Awesome! Thanks for letting us know!

Feel free to create a new topic if you have any other questions.