• Resolved lucaballerini

    (@lucaballerini)


    Hi after updating to 7.4.6 default WC field billing_company disappeared and we can’t manage to re insert with default name

    WC version 8.6.1

    WP version 6.4.2

    thanks in advance

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @lucaballerini

    Hi mate, could you kindly inform us about the disappearance of the “Billing_Company” field?

    Specifically, we would like to know if it vanished from the checkout form or from the table in the “Billing” tab of our plugin.

    Best regards, QuadLayers Support Team.

    Thread Starter lucaballerini

    (@lucaballerini)

    Hi

    I would say both, we don’t have it in checkout form and in Billing Tab plugin

    thansk for your answer

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @lucaballerini Hello mate, could you please send us a screenshot of the plugin table and the checkout page?

    Furthermore, could you please send us a screenshot of the “WooCommerce” → “Status” → “WooCommerce Pages” page for further assistance?

    Best regards, QuadLayers Support Team.

    Thread Starter lucaballerini

    (@lucaballerini)

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @lucaballerini

    Hello mate, thanks for sharing the screenshots, could you please try reestablishing the fields?

    You can do this from the “Reset” button in the Billing, shipping and additional tabs.

    Best regards, QuadLayers Support Team.

    Thread Starter lucaballerini

    (@lucaballerini)

    HI

    we tried the Reset solution but nothing changed

    any hints?

    thanks in advance

Viewing 6 replies - 1 through 6 (of 6 total)
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