Error on my site

  • Resolved ivana2201

    (@ivana2201)


    5 years, 4 months ago

    Hi all,

    I have a problem with the website, after downtime for 12 hours my site shows error :

    Warning: require(/home/…/public_html/wp-includes/sodium_compat/autoload.php): failed to open stream: No such file or directory in /home/…/public_html/wp-includes/compat.php on line 447

    Warning: require(/home/…/public_html/wp-includes/sodium_compat/autoload.php): failed to open stream: No such file or directory in /home/…/public_html/wp-includes/compat.php on line 447

    Fatal error: require(): Failed opening required ‘/home/…/public_html/wp-includes/sodium_compat/autoload.php’ (include_path=’.:/opt/alt/php72/usr/share/pear’) in /home/angeluss/public_html/wp-includes/compat.php on line 447

    I have tried change php version but nothing happened.(php is on 7.2)

    Thank you,

    Regards

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Sounds like some wordpress files have been removed from the server.. including includes/compat.php. You’ll need to download them from https://www.ads-software.com/download/ and then re-upload them via FTP to resolve the issue.

    Hope this helps get you on the right track. Once you have found a solution please tag the thread as resolved.

    Thread Starter ivana2201

    (@ivana2201)

    Hi there,

    Thank you for the reply,

    Now the problem is that someone deleted database so I can’t try solution that you recommend, but thank you for the reply..

    Regards.

    Ivana

    In this case I’d suggest checking with your host, they may have a backup of everything from before it went dow//n.

    Thread Starter ivana2201

    (@ivana2201)

    Hi,

    Yes I did but then the problem was that backup(R1 Soft backup) manager won’t open and after I finally get in, i tried to restore database and keep getting errors from manager..

    But finally i get to restore database and site is up and running..

    Thank you again for help,

    Ivana

Viewing 4 replies - 1 through 4 (of 4 total)
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