Compatibility Fix

  • Resolved tcc123

    (@tcc123)


    3 years, 4 months ago

    I’m interested in a compatibility fix for this plug-in concerning my questionnaires not showing up during the checkout process. I have a Square plug-in that enables Google Pay, which is causing the questionnaires not to show up, but WooCommerce sent me here to see if there is some sort of resolution Forminator can offer me. Every time the Google Pay option is enabled, none of the questionnaires assigned to my services come up for the customer to fill out accordingly.

    Can you help me with this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @tcc123,

    I hope you are keeping well.

    Formiantor is developed following the WordPress coding standards. I am sorry to know that you are having an issue, can you please provide more details about this?

    Is the questionnaire created using Forminator? If yes, can you please explain how is it used at the checkout process? Have you tried a plugin conflict test to make sure no other plugin is conflicting and causing the issue?

    Can you please share a URL where we can replicate the issue?

    Looking forward to hearing back from you.

    Kind Regards,
    Nebu John

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @tcc123

    Hope you’re doing well!
    I’m marking this topic as resolved due to recent inactivity.
    Feel free to post back here or create a new topic if you need more help. ??

    Take care,
    Dimitris

Viewing 2 replies - 1 through 2 (of 2 total)
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