• Resolved aheinzel

    (@aheinzel)


    Dear BestWebSoft team,

    We are using your reCaptcha Pro by BestWebSoft (version 1.74) plugin with the flatsome theme. Recently (unfortunately the exact versions were things started breaking is unknown), reCaptcha stopped working for us on the WooCommerce registration form when the form gets displayed in a popup (via lightbox). In this case the login form (just its html markup) gets rehosted in a div container (no iframe) on the main page which is then presented in a popup. When checking the page source we see that gglcptch div container has been included in the form but does not get fully populated.

    <div class="gglcptch gglcptch_v2"><div id="gglcptch_recaptcha_474821113" class="gglcptch_recaptcha"></div><input type="hidden" name="gglcptch" value="" id="gglcptch">
            <noscript>
              <div style="width: 302px;">
                <div style="width: 302px; height: 422px; position: relative;">
                  <div style="width: 302px; height: 422px; position: absolute;">
                    <iframe src="https://www.google.com/recaptcha/api/fallback?hl=en&k=6LcMjRkpAAAAAJC3CFDKaCKs4kr0ebaOIDbc5Wvj" frameborder="0" scrolling="no" style="width: 302px; height:422px; border-style: none;"></iframe>
                  </div>
                </div>
                <div style="border-style: none; bottom: 12px; left: 25px; margin: 0px; padding: 0px; right: 25px; background: #f9f9f9; border: 1px solid #c1c1c1; border-radius: 3px; height: 60px; width: 300px;">
                  <textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response" style="width: 250px !important; height: 40px !important; border: 1px solid #c1c1c1 !important; margin: 10px 25px !important; padding: 0px !important; resize: none !important;"></textarea>
                </div>
              </div>
            </noscript></div>

    In contrast to when the form gets displayed on its dedicated page (url path: /my-account/) the reCaptcha js file (/wp-content/plugins/google-captcha-pro/js/script.js?ver=1.74) and its dependencies appear to be missing when the form is shown as popup on the main page.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    This support forum is not intended to support the Pro version of the plugin. Please contact us through the Help Center on the bestwebsoft website.

    Same problem here. Flatsome is an extended theme, one should expect this plugin to be compatible.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘compatibility flatsome login mode lightbox’ is closed to new replies.