Compatibility issue

  • Hello. I use your plugin and email customization plugin – YayMail – WooCommerce Email Customizer on the site. When I try to change the status of an order to the one that was added through your plugin, I get the following message https://i.imgur.com/LRk4RBC.png . What is the problem? And in which direction should I dig) Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @lortan29,

    Thank you for contacting us regarding the issue you are facing with our plugin and YayMail – WooCommerce Email Customizer. We apologize for any inconvenience this may have caused you.

    We have escalated this issue to our development team and they will investigate the matter further. We will keep you updated on the progress and will get back to you as soon as possible.

    In the meantime, please let us know if you have any further questions or concerns.

    Thank you for your patience.

    Kind regards,
    Moshtafizur

    Plugin Author Algoritmika

    (@algoritmika)

    Hi @lortan29,

    I believe I was able to fix it. Could you please update the plugin to the latest v1.9.3 and let me know if the issue is solved?

    And if you like the plugin, please consider leaving me a rating.

    Hi, the issue still persists, it give’s a blank page:

    admin.php:2764 Uncaught SyntaxError: Unexpected token ‘;’
    main.js?ver=3.0:1 Uncaught TypeError: Cannot read properties of undefined (reading ‘nonce’)
    at Object. (main.js?ver=3.0:1:256152)
    at r (main.js?ver=3.0:1:110)
    at Object. (main.js?ver=3.0:1:223786)
    at r (main.js?ver=3.0:1:110)
    at Object. (main.js?ver=3.0:1:13479)
    at r (main.js?ver=3.0:1:110)
    at Module. (main.js?ver=3.0:1:1535537)
    at r (main.js?ver=3.0:1:110)
    at Object. (main.js?ver=3.0:1:1083180)
    at r (main.js?ver=3.0:1:110)

    Plugin Author Algoritmika

    (@algoritmika)

    Hi, @gutaputa,

    Are you sure it’s the same error as @lortan29 had? It doesn’t look similar – it’s a JS error and it was a PHP error. Are you using YayMail as well?

Viewing 4 replies - 1 through 4 (of 4 total)
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