• Resolved ac1643

    (@ac1643)


    Hi, whenever I try to publish or save to draft a new wp show posts list, Shield blocks it. Is there an issue here or is it something in the settings?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Paul

    (@paultgoodchild)

    First thing to look at as soon as that happens is the Audit Trail. This will detail exactly what is being blocked and why.

    You can then either:
    1) Turn of the firewall option that is blocking, or
    2) White list the parameter that’s triggering the firewall block. You can do that manually, or there’ll be a link in the Audit Trail to do that.

    To learn a bit more about whitelisting parameters:
    https://support.getshieldsecurity.com/support/solutions/articles/3000070467

    Or you can paste what you see here and we’ll help you with the whitelisting.

    If you feel it’s a common parameter that “everyone” should have whitelisted, drop us the details and we’ll add it to our default whitelist for everyone in the next release.

    Thread Starter ac1643

    (@ac1643)

    So this was in the audit log:

    `Auto Black List offenses counter was incremented from 1 to 2.
    Firewall Trigger: WordPress Terms.
    Page parameter failed firewall check.
    The offending parameter was “post_type” with a value of “wp_show_posts”.
    Firewall Block Response: Visitor connection was killed with wp_die() and a message.

    Is it safe to whitelist post_type?

    Thanks

    Plugin Author Paul

    (@paultgoodchild)

    Yep, it’s safe to do that. We’ll probably add that to the default whitelist in the next release.

Viewing 3 replies - 1 through 3 (of 3 total)
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