• Resolved rizbit

    (@rizbit)


    hi,

    I have a wordpress website which is using the “Sucuri Security – Auditing, Malware Scanner and Hardening” plugin.

    When i try to deactivate this plugin i get an error “There has been a critical error on this website”. The plugin does NOT deactivate. I have to press back to go to the WP Admin.

    But if I downgrade the PHP version to 7.4 I dont get this issue i CAN deactivate and reactivate the plugin, so why is this? Is there a solution?

    • This topic was modified 4 months, 1 week ago by rizbit.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sucuri1

    (@sucuri1)

    @rizbit Thank you for bringing this to our attention. Can you let me know which PHP Version you’re using so we can test the issue?

    Thread Starter rizbit

    (@rizbit)

    Hi, the website has PHP 8.0

    Whenever I tried to use ‘deactivate’ plugin feature it went to a screen which says “There has been a critical error on this website”, plugin is not deactivated.

    The theme being used is called this one:

    Plugin Support sucuri1

    (@sucuri1)

    @rizbit This is the what we needed to research the issue. We’ll see what we can duplicate on our end and see if we can solve this issue.

    Thread Starter rizbit

    (@rizbit)

    HI have there been any updates.

    Ive tested your plugin today with the site today.

    It works when PHP 7.4 is used

    When I set the PHP version to 8+ e.g 8.1 and then try to activate your plugin the wp-admin give critical error page.

    Site is managed wordpress hosted with godaddy

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.